You can place your order directly via our shop system. All relevant data is then available to us within a few minutes and processing can begin immediately.
The essential features of the goods and/or service can be found in the item description and the additional information on our website.
You are also welcome to send us an email to info@endlesshealth.ch or call us on 062 297 07 44.
Please send written orders to:
ENDLESS HAPPINEZZ GMBH Klarastrasse 7 4600 Olten
Email: info@endlesshealth.ch
formation of the contract
The subject of the contract is the sale of goods. With the provision of a product in our shop, we make our customers a binding offer to conclude a purchase contract.
All products intended for purchase are placed in the “shopping cart” by the customer. After entering the personal data and payment information, the customer has the opportunity to check all the information entered. By sending the order by clicking on the button provided for this purpose, the customer declares his acceptance of the offer in a legally binding manner. This is how the contract of sale came about. With the payment option via prepayment, the customer is asked to transfer the open amount in advance via online banking or postal payment.
The transmission of all information in connection with the conclusion of the contract takes place automatically by e-mail. The customer must therefore ensure that the e-mail address stored with us can be reached.
Contract language, contract text storage
The contract language is German.
We do not save the full text of the contract. Customers can save this electronically before sending the order using the browser’s print function.
Prices
All prices quoted are in SFR including VAT and plus shipping costs, if applicable.
The prices shown and the shipping costs are gross prices.
delivery
We process orders as quickly as possible. The dispatch takes place on the same working day with the Swiss Post, experience has shown that the dispatch takes 1-2 working days.
Shipping costs are not included in the purchase price. They are explicitly marked or are shown separately in the course of the ordering process and are to be borne by the customer in addition, unless free delivery has been promised.
share of shipping costs
Delivery is free of charge from an order value of SFR 100.00, below that we charge SFR 6.90 for postage and shipping.
returns
In the case of incorrect deliveries / returns, we ask for prior consultation. After receipt of the goods, you will receive a credit note for offsetting or payment.
payment
Transfer in advance or after receipt of the shipment within 7 days without deduction.
The goods remain the property of ENDLESS HAPPINEZZ until they have been paid for in full.
Swiss law applies.
Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. To exercise your right of withdrawal, you must inform us
ENDLESS HAPPINEZZ GMBH, Klarastrasse 7, 4600 Olten
Telephone: 062 297 97 44
Email: info@endlesshealth.ch
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we must reimburse you for all payments that we have received from you, including the delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of cancellation policy.
Statutory liability for defects
The statutory rights to liability for defects remain in force.
Consumers are asked to check the goods for completeness, obvious defects and transport damage upon delivery and to notify the shop owner as soon as possible. If the customer does not comply with this, this has no effect on his statutory warranty claims.
On the subject of health and dietary supplements
If you are taking medication or are under medical treatment, you should consult your doctor or therapist before consuming any dietary supplements. Do not discontinue any medication yourself without first consulting the doctor treating you. Dietary supplements do not replace preventive medical check-ups and are not used to treat illnesses. Although dietary supplements can partially reduce the risk of developing certain diseases, they cannot completely eliminate them.
Others
We reserve the right to make product changes, which the manufacturer believes serve to improve quality, without prior notice. We reserve the right to errors and mistakes in product descriptions and prices. Delivery Only while supplies last.